Frequently Asked Questions (FAQs)
General Questions
Lab-grown diamonds are created using one of two methods: chemical vapor deposition (CVD) or high-pressure high temperature (HPHT). Both methods produce diamonds that are chemically, physically, and optically identical to natural diamonds. The resulting lab-grown diamonds are more affordable, eco-friendly, and ethically responsible than mined diamonds. They are also available in various colors and can be created in a laboratory in a matter of weeks, as compared to the millions of years required for natural diamonds to form. Learn more about lab-grown diamonds here.
Diamond Chemistry, as a part of its commitment to upholding ethical, sustainable, and responsible business methods carefully curates its list of suppliers. Keeping in line with our brand's values they undergo audits and certifications from international organizations like the Responsible Jewelry Council. Each item is also third-party certified, ensuring the authenticity and quality of the diamonds.
No, Ethically sourced diamonds due to many aspects, such as size and environmentally friendly production processes, are 50-60% more affordable than diamonds that are mined. A diamond's price may vary depending on a number of variables, including its carat weight, cut, color, and clarity as well as the supply and demand for diamonds.
Recycled gold and platinum refer to gold and platinum that have been used before and then melted, refined, and reused again. It helps to reduce the demand for new mining, which can have negative environmental impacts, and it also conserves resources. The quality of recycled gold and platinum is not impacted by the fact that it has been recycled, as it is refined for purity. Gold purity is determined by its karat weight or percentage of pure metal, and this remains the same whether the metal is new or recycled.
The Kimberly Process Certification Scheme was established in 2006 to prevent the trade of conflict diamonds mined from the earth. Practices like over-mining, exploitation of child labor, violence, civil conflict, human rights violations, or environmental destruction are causes of concern. However, in the case of lab-grown diamonds that are grown above ground, none of these practices prevail.
We at Diamond Chemistry exclusively purchase polished diamonds from certified and reliable diamond industry professionals. Our diamonds are certified by internationally acclaimed accreditation labs like IGI (International Gemological Institute). With every purchase, you will receive a certificate of authenticity as proof.
Since lab-grown diamonds are created in a laboratory setting, they are not as rare as mined diamonds. However, the workmanship and design of lab-grown diamond jewelry, is what makes them extraordinary. Trained artisans produce unique and exquisite patterns with a degree of expertise and ingenuity in the jewelry creation process.
Yes, lab-grown diamonds are as valuable as mined diamonds, because they possess the same physical and visual qualities as mined diamonds. The value of lab-grown diamonds, like genuine diamonds, is decided by the "4 C's": carat weight, cut, clarity, and color. Since lab-grown diamonds are generated in a controlled environment, they are usually 50-60% more affordable than natural diamonds. Indeed, many buyers choose lab-grown diamonds because they are more environmentally friendly and ethically created.
About Our Products
Yes, an identifying number and/or a distinctive symbol are laser engraved on the girdle (rim) of diamonds that are currently graded by IGI. Since they make it simple to recognize a diamond, laser inscriptions provide buyers of diamonds with peace of mind.
In the case of products containing lab-grown diamonds below 1.00 carat, we ensure quality assurance by providing a jewelry grading certificate for the entire piece of jewelry. This certificate guarantees the quality and authenticity of the diamonds used in the product.
Yes, all Diamond Chemistry lab diamonds are certified by IGI (International Gemological Institute). With every purchase, you will receive a certificate of authenticity as proof.
Yes, lab-grown diamonds are real diamonds. They are chemically, physically, and optically identical to natural diamonds, but they are created in a laboratory setting rather than on earth. Lab-grown diamonds are more ethically and environmentally friendly, and they are often less expensive than natural diamonds.
We're sorry, but we don't have alternative gemstones at the moment. If you don't find what you're looking for, please contact us and we'll do our best to help you find what you need.
Yes. We are working on a 'Design Your Own Ring' feature, but in the meantime, we can work with you to create your perfect ring through our customization options. Let us know your design at customerservice@diamondchemistry.com or call us at 1-888-874-0475 for the specifics of what you're looking for and we will do our best to make it happen.
Yes, We are happy to customize your design and work with you to create your perfect jewelry. Please let us know your desired specifications and we will do our best to make it happen. Contact us via mail at customerservice@diamondchemistry.com or call us at 1-888-874-0475 for the customizations, and we will do our best to make it happen.
We are happy to customize your design and work with you to create your perfect jewelry. Please let us know your desired specifications and we will do our best to make it happen. Contact us via mail at customerservice@diamondchemistry.com or call us at 1-888-874-0475 for the customizations, and we will do our best to make it happen.
Diamond chemistry brings cutting-edge technology to remove the need for traditional sometimes flawed imaging. Our product page shows the jewelry with the 360° rotation, including side and rear view options, that help you look for every detail and fall in love with the product before it's even at your doorstep.
If you are still facing any issues with the product page and jewelry images, we are happy to help, you can contact us via mail at customerservice@diamondchemistry.com or call us at 1-888-874-0475 and we will do our best to make it happen.
Yes, we offer a variety of metal options including rose gold, white gold, yellow gold, and platinum.
Yes, they are rhodium plated. Rhodium-plated jewelry adds an extra layer of protection to jewelry from scratches and tarnishes.
Placing an Order
Yes. Our pricing, including tax and delivery costs within the US & Canada, is shown in US dollars. International shipping may incur additional charges.
By selling our sustainable jewelry for the lowest possible cost—often less than many traditional jewelry stores charge for regular jewelry—we provide outstanding value. As a result, we are unable to provide further savings or negotiated pricing.
All popular credit cards, including Visa, Mastercard, Discover, and American Express, & wire transfers are accepted. We also offer installment payments via Affirm. For more payment options check here.
Yes, We ship worldwide, so no matter where you are located, we can get your purchase to you. Local and customs fees are charged as applicable.
Where we are required to, we charge clients for tax. We do not profit from these taxes, and we immediately remit the necessary taxes to the states that mandate that we collect them. Any applicable taxes will be assessed and explicitly stated throughout the checkout process.
We are currently unable to provide services for faster manufacture due to worldwide logistical difficulties. While we make your piece of jewelry, we appreciate your tolerance and understanding. If you have any inquiries, call us at 1-888-874-0475 or get in touch with us via mail at customerservice@diamondchemistry.com
Every piece of jewelry is created with great love and consideration, so we take the utmost care in packing it. Each box is made from artisanal paper and has gold foil printing debossed on it. It is built for durability and comes with a velvet pouch that you can use for storing your jewelry.
Our packaging is very minimal and if you want to customize it or want the contents to remain a secret, do let us know. For special delivery arrangements, get in touch with us via call at 1-888-874-0475 or get in touch with us via mail at customerservice@diamondchemistry.com
Returns, Warranty, Repairs
Free 30-day Returns, to make your purchasing experience as stress-free as possible, Diamond Chemistry offers you hassle-free 30-day returns on us! To learn more about our return policy click here.
We promise a free lifetime manufacturing warranty regardless of price or type of item. Our non-transferrable warranty comes into effect from the date of purchase and is valid for all products purchased on diamondchemistry.com. Learn more about your warranty here.
Standard US sizes are supplied for all Diamond Chemistry rings. See how US sizes convert to finger circumference and to Canada, Australia, the UK, and other nations by viewing the conversion chart. To know more about the perfect ring size click here.
Lab-grown diamonds should be cleaned and cared for in the same way as natural diamonds, a regular cleaning with mild dish soap and warm water, avoiding exposure to harsh chemicals or extreme temperatures, storing it in a safe place, being mindful when wearing it, and getting it checked and serviced periodically by a professional jeweler.