Terms & Conditions
1. Terms Of Use
Gliimps Fashion USA, Inc., its subsidiaries, and affiliates operate the website situated at www.diamondchemistry.com and all related websites that are linked to www.diamondchemistry.com (collectively the "Site"). Gliimps Fashion USA Inc. is a registered Brand Name and Business Name of Gliimpd Fashion USA Inc., and if otherwise stated the term Diamond Chemistry includes Gliimps Fashion USA Inc. and its affiliates. Usage of this Site implies consent to the terms below. Gliimps Fashion USA, Inc. maintains the right to modify the Site and these Terms of Use at anytime. Notifications for all changes will be updated here.
This website, its content, and merchandise are for personal and noncommercial use. Users may download or copy Site content for personal non-commercial use only. Please note that no right, title, or interest is transferred to a user by downloading or copying contents of the site.
2. Copyrights & Trademarks
The Site and all information, data, software, designs, text, icons, graphics, logos, images, pictures, "appearance," and other materials (collectively, the "Site Materials") are the exclusive property of Gliimps Fashion USA Inc. or its affiliates, licensors, and are subject to United States intellectual property laws. Without the written consent of Gliimps Fashion USA Inc. or any third party that may hold such trademarks, nothing on the Site should be construed as providing, implicitly or explicitly, any license or right to use any trademark or service mark displayed on the Site.
All Gliimps Fashion USA Inc. trademarks, trade names, service marks, service names, product names, and intellectual property are trademarks and/or intellectual property of Gliimps Fashion USA Inc. or its affiliates. Misuse of Gliimps Fashion USA Inc. trademarks or other intellectual property is expressly prohibited and may violate copyright, trademark, defamation or libel laws, privacy law, publicity and communications rules and legislation. Gliimps Fashion USA Inc. constantly enforces its IP rights.
Product Terms & Conditions
1. Availability
Gliimps Fashion USA Inc. strives to offer high-quality products to its customers. Seeing an item on DiamondChemistry.com doesn't mean it's in ready stock or will be when you return to the site.
Some listed goods can be customized by stone size, grade, metal, etc. Each personalized jewelry piece is handmade. If you can't find an item you saw on our website or have questions about its availability, contact customer care at customerservice@diamondchemistry.com or call us at 1-888-874-0475
Merchandise available on site is not for resale.
2. Information Accuracy & Pricing
Gliimps Fashion USA Inc. makes an honest attempt to present accurate and up-to-date information on the Site, there may occasionally be inadvertent typographical mistakes, inaccuracies, or omissions that pertain to product descriptions, prices, availability, or other issues. Gliimps Fashion USA Inc. does not guarantee that the information is accurate and maintains the right to update the information on the Site and to fix any inaccuracies at any time (including after you have submitted your order). We sincerely regret any inconvenience this may have caused. Diamond total carat weights on jewelry may vary up to 0.07 carats per industry norms and FTC guidelines.
Prices displayed on the Site are in US dollars. Prices are subject to change without notice.
3. Promotional Offers
September/October Deals:Enjoy a 50% discount on select products over $1500. Returns after shipping will incur a 12% order processing fee, while cancelations before shipping are free. Orders placed via Affirm will attract a 12% fee for both returns and cancelations, even before shipping. Orders via Authorize can be canceled for free until shipped, Once shipped after canceled or returned 12% fee will apply. Previous orders canceled and reordered at the 50% discount will not be honored. Designer brands and Superbuy products are not included in the sale. Offer valid from 11th September 2024, to 10th October 2024, until 11:59 PM PDT.
Labor Day Sale: Enjoy a 50% discount on select products over $1500. Returns after shipping will incur a 12% order processing fee, while cancelations before shipping are free. Orders placed via Affirm will attract a 12% fee for both returns and cancelations, even before shipping. Orders via Authorize can be canceled for free until shipped, Once shipped after canceled or returned 12% fee will apply. Previous orders canceled and reordered at the 50% discount will not be honored. Designer brands and Superbuy products are not included in the sale. Offer valid from 29th August 2024, to September 10, 2024, until 11:59 PM PDT.
End of Season Sale: Enjoy a 50% discount on select products over $1500. Returns after shipping will incur a 12% order processing fee, while cancelations before shipping are free. Orders placed via Affirm will attract a 12% fee for both returns and cancelations, even before shipping. Orders via Authorize can be canceled for free until shipped, Once shipped after canceled or returned 12% fee will apply. Previous orders canceled and reordered at the 50% discount will not be honored. Designer brands are not included in the sale. Offer valid from July 26, 2024, to August 28, 2024, until 11:59 PM PDT.
BOGO: The offer is applicable on products over $1500. Buy any item on our website and get the second item free. Discount applicable on lower priced item(s) in the purchase. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. If a full price item is returned the discounted items will be charged at full price. Previous orders canceled & reordered at BOGO offer will not be honored. Designer Brands are not included in the sale. Offer valid from 16th July 2024 to 31st July 11:59 pm PDT.
Freedom Day Sale: The 50% discount is applicable on select products over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 18th June 2024 to 18th July 2024 at 11:59 PM PDT.
Mother's Day Sale: The 50% discount is applicable on products over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 19th April 2024 to 12th May 2024 at 11:59 PM PDT.
BOGO (Buy 1, Get 1 Free Offer): The offer is applicable on products over $1500. Buy any item on our website and get the second item free. Discount applicable on lower priced item(s) in the purchase. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. If a full price item is returned the discounted items will be charged at full price. Previous orders canceled & reordered at BOGO offer will not be honored. Offer valid from 1st April 2024 to 18th April 11:59 pm PDT.
Spring 2024 Sale: The 50% discount is applicable on products over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 14th March 2024 to 31st March 2024 at 11:59 PM PDT.
February 2024 50% Discounts: The 50% discount is applicable on products over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 26th February 2024 to 13th March 2024 at 11:59 PM PDT.
February 2024 Discounts: Across the site discounts are available on all products ranging from 35-50% - strike through pricing indicates the level of discount applicable. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. Previous orders canceled & reordered at discounts will not be honored. Offer valid from 16th February 2024 to 25th February 2024 at 11:59 PM PDT.
Valentine's Day Sale: The 50% discount is applicable on all orders over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancelation before an order has shipped will be free. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 19th January 2024 to 15th February 2024 at 11:59 PM PDT.
January 35% discount: The 35% discount is applicable on all orders over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancellation before an order has shipped will be free. Previous orders canceled & reordered at 35% off will not be honored. Offer valid from 15th January 2024 to 24th January 2024 at 11:59 PM PDT.
January 25% discount: The 25% discount is applicable on all orders over $1500. In case of any returns after the product has been shipped, there will be a 12% deduction on account of order processing fees. Cancellation before an order has shipped will be free. Previous orders canceled & reordered at 25% off will not be honored. Offer valid from 5th January 2024 to 15th January 2024 at 11:59 PM PDT.
End Of Year Sale: The 50% discount is applicable on all orders over $1,500. In case of any returns or cancelations, there will be a 12% deduction on account of order processing fees. Previous orders cancelled & reordered at 50% off will not be honored. Offer valid from 15th December 2023 to 4th January 2024 at 11:59 PM PDT.
December 2023 Holiday Sale: The 50% discount is applicable on all orders over $1,500. In case of any returns or cancelations, there will be a 12% deduction on account of order processing fees. Previous orders cancelled & reordered at 50% off will not be honored. Offer valid from 1st December 2023 to15th December 2023 at 11:59 PM PDT.
Cyber Monday 2023 Sale: The 50% discount is applicable on all orders over $1,500. In case of any returns or cancelations, there will be a 12% deduction on account of order processing fees. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 27th November 2023 to 27th November 2023 at 11:59 PM PDT.
Thanksgiving 2023 Sale: The 50% discount is applicable on all orders over $1500. In case of any returns or cancelations, there will be a 12% deduction on account of order processing fees. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 17th November 2023 to 26th November 2023 at 11:59 PM PDT & 28th November 2023 to 30th November 2023 at 11:59 PM PDT .
The Free Gift Offer will be applicable on qualifying orders placed from midnight 12th October 2023 to 16th November 2023 11:59 pm PDT. The Free gift offer is applicable for over $1500, and varies depending on order value as advertised.
Free items may ship separately from the qualifying order. Offer valid for a limited time, while quantities last, and cannot be combined with any other offer or applied to previous purchases. Previous orders canceled & reordered with the free gift offer will not be honored. Free items may not be exchanged or returned for refund.
In case of any returns or cancellations, there will be a 10% deduction on the order value on account of order processing fees. If an item from the qualifying order is returned, and the remaining order value is less than $1,000.00, then the free gift must also be returned. If the free gift item is not returned, then the retail value of the earrings will be deducted from the refund
35% Off Sitewide Sale September/October 2023: The 35% discount is applicable on all orders over $1500. In case of any returns or cancellations, there will be a 10% deduction on account of order processing fees. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 6th September 2023 to 11th October 2023 at 11:59 PM PDT. For qualifying orders only an additional 10% off could be availed via special code; while all the terms and conditions mentioned above for the 35% discount would continue to apply.
The Labor Day Sale 50% Off: The 50% off discount is applicable on all orders over $1000. In case of any returns, there will be a 10% deduction on account of order processing fees. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 1st September 2023 to 4th September 2023 at 11:59 PM PDT.
End of Summer Sale 50% Off Offer: The 50% off discount is applicable on all orders over $1000. In case of any returns, there will be a 10% deduction on account of order processing fees. Previous orders canceled & reordered at 50% off will not be honored. Offer valid from 24th August 2023 to 31st August 2023 at 11:59 PM PDT.
Freedom Sale 50% Off Offer: Buy any product on our website between 30 June 2023 and 4 July 2023 at 11:59 PM ET, and get automatic 50% off . Offer valid for a limited time, while quantities last, and cannot be combined with any other offer or applied to previous purchases.
Buy 1, Get 1 50% Off Offer: Buy any product on our website between 1st May 2023 and 12th May 2023 at 11:59 PM ET, and get 50% off on a second piece. Offer eligible only one time per customer, regardless of the number of qualifying purchases during the offer period. Discount applicable on lower priced item(s) in the purchase. Offer valid for a limited time, while quantities last, and cannot be combined with any other offer or applied to previous purchases. If a full price item is returned the discounted items will be charged at full price.
$500 Gift Card Offer: The Instagram winner will recieve a $500 gift card on May 7th, 2023. The $500 card can be used towards a minimum spend of $1000 on our website. The gift card is valid until July 31st, 2023, and cannot be combined with any other offer. It can only be used once per user and cannot be redeemed for cash or credit. Items purchased using this gift card can be returned for store credit only
Earth Day Offer: New orders of $1,000.00 or more before taxes and shipping, and placed between 10th Apr 2023 and 23rd April 2023 at 11:59pm ET, will receive 20% discount using code 'EARTH20' at checkout. Offer eligible only one time per customer, regardless of the number of qualifying purchases during the offer period. Offer valid for a limited time, while quantities last, and cannot be combined with any other offer or applied to previous purchases. Free item may not be exchanged or returned for refund. If an item from the qualifying order is returned, and the remaining order value is less than $1,000.00, then the 20% offer will not be valid and full price will be charged.
Hidden Word puzzle contest: This contest will be run on our social media pages from 31st March, 2023 till 7th of April 2023. The first 50 winners will get a gift card for $200 dollars. This offer is limited to the first 50 users and and the company reserves the right to choose the eligible winners for the contest. 1) The $200 gift card for Diamond Chemistry is a prepaid card that contains $200 worth of credit that can be used to purchase any products available on our website, www.diamondchemistry.com. 2) The value of the gift card will be applied towards the purchase at checkout 3) No minimum purchase value is required to use this gift card. 4) The card is valid until June 30, 2023. 5) The gift card can be used only once, cannot be combined with any other offers, 6) The gift card cannot be redeemed for cash or credit.
Women's Day 2023 Offer: New orders of $1,000.00 or more before taxes and shipping, and placed between 15th Feb 2023 and 8th March 2023 at 11:59pm ET, will receive 0.15 ctw Lab Grown Diamond DAISY SOLITAIRE PENDANT - ROUND (14K Rose Gold). Offer eligible only one time per customer, regardless of the number of qualifying purchases during the offer period. Offer valid for a limited time, while quantities last, and cannot be combined with any other offer or applied to previous purchases. Free item may not be exchanged or returned for refund. If an item from the qualifying order is returned, and the remaining order value is less than $1,000.00, then the free pendant must also be returned. If the free item is not returned, then the retail value of the earrings ($300.00) will be deducted from the refund. Free item may ship separately from the qualifying order.
Cash Back Offer: If you were a participant in our Women’s Day giveaway, which ends March 8, 2023, you are eligible to receive $200 cashback or store credit when you complete your first order on DiamondChemistry.com. After you complete your order, you will receive an email called “CashBack Redemption” where you will fill out a form to redeem your store credit or cash. If you redeem the bonus as cash, a countdown of 45 days will begin until the money will arrive on your credit card.
Unless stated otherwise, it would not be possible to combine multiple offers. Any product available at 100% promotion, does not have a cash value and cannot be used to pay for past or future purchases. Gliimps Fashion USA Inc. has the exclusive authority to modify or terminate the terms and conditions of any promotional offers at any time.
4. Certification
All lab grown diamond jewelry products purchased on our website, come with a Third Party diamond grading or jewelry certificate to ensure their quality and authenticity.
If the product has a 1.00 carat or larger lab grown diamond solitaire, each individual diamond of this size is certified, and you will receive a certificate(s) for every such diamond in the piece.- a complete jewelry certificate is not provided.
If the product contains lab-grown diamonds that are smaller than 1.00 carat, the entire piece of jewelry is certified as a whole- individual diamond certificates are not provided.
Customers returning diamond products should include the original third party certificate. This policy is in place to ensure that the returned product matches the original certificate, maintaining transparency and protecting the interests of our customers. If a diamond product is received without the accompanying certificate, a charge of USD $100 will be applied to the customer.
5. Title Of Ownership
Once the product is delivered to the buyer's assigned recipient, Gliimps Fashion USA, Inc. hands over ownership of the goods to the assigned recipient.
6. Warranty
We promise a free lifetime manufacturing warranty regardless of price or type of item. Our non-transferrable warranty comes into effect from the date of purchase and is valid for all products purchased on diamondchemistry.com.
We, at Gliimps Fashion USA Inc., strive to ensure:
• Our products will be of high quality using high quality materials and manufacturing practices.
• Our products will not have any manufacturing defects and that each item has passed our strict quality assurance process individually at our factory and distribution facility.
• The brilliance of our lab grown diamonds will not fade over time, from regular use.
• While we make sure our products are made with utmost care, a few defects are excluded from our warranty due to general wear and tear from prolonged use, loss of center stones, product loss, theft, improper cleaning and storage, trauma and scratching or the loss of a stone due to trauma or damage, metal fading or discolouration due to inadequate care (caused by chemicals, make-up, pools, hot tubs, bathing etc). Over time, prongs can wear down, bend or loosen due to normal everyday wear and tear, allowing the stone to fall out.
• If any third-party vendor repairs or services your jewelry other than Diamond Chemistry, (including ring sizing) this warranty will not be valid.
If you think there is a manufacturing defect with your product, email us on customerservice@diamondchemistry.com or call us at 1-888-874-0475. We will inspect the product once we receive it and determine whether it is covered by our lifetime manufacturing warranty. If it is covered, we will repair or replace the item and ship it back to you - free of cost. If it is not covered, we will send you a quote for the repair and shipping, collect the payment, and ship it back to you once completed.
7. SuperBuy
All SuperBuy products cannot be combined with any other promotions. Returns after shipping will incur a 12% order processing fee, while cancelations before shipping are free. Orders placed via Affirm will attract a 12% fee for both returns and cancelations, regardless of shipping status. Orders via Authorize can be canceled for free until shipped; once shipped, a 12% fee will apply to cancelations or returns. However, if a customer discovers a lower price for the same or any ordered product within 30 days, SuperBuy will rebate or return the difference in accordance with our return policy. Designer brands are excluded from Superbuy.
User Terms & Conditions
1. Termination
Gliimps Fashion USA, Inc. maintains the right, without notice and in its sole discretion, to cancel your permission to use this site and to ban or prevent future access and use.
2. Repeat Offender
Gliimps Fashion USA, Inc. has the exclusive option to terminate and prohibit website users or Siteaccount holders who are proven to be repeat offenders, in alignment with the applicable laws. Gliimps Fashion USA, Inc. retains the right to limit website access and/or terminate the accounts of any users it accuses of infringing intellectual property rights, whether or not there is repeat offense.
3. Customer Account & Order
You're responsible for all account and password activity on the site. When you use the site or your individual account on the site, you are solely responsible for protecting your account and computer. Gliimps Fashion USA, Inc. may recover direct and indirect expenses and revoke promotional products, free delivery, and other advantages if a consumer files a chargeback. Gliimps Fashion USA, Inc. has the right to reject service, cancel orders, delete or modify material, and more.
4. User Generated Content
Without prior permission, we will not use any user's personal information in connection with te User Comments. Sharing information with Gliimps Fashion USA Inc. implies the user gaurantees that he/she is not in violation of any third party copyright, trademark, privacy, or other personal or property rights. It further implies that none of the User comments will be inaccurate, illegal, abusive, or obscene. Please note that users are completely responsible for their comments shared on the site.
By submitting User Comments, you grant Gliimps Fashion USA Inc. an unrestricted, perpetual license to use, reproduce, broadcast, post, adapt, transmit, display, and distribute your User Comments for any purpose.
5. Comparison Purchasing
Gliimps Fashion USA Inc. jewelry is made-to-order. We don't allow comparative purchases. This applies to similar designs, quality, carat weight, metal, ring size, etc. If you're unsure about an item, our experts can assist. We maintain the right to cancel orders. We may cancel orders that contain multiple low-priced products.
Disclaimer Of Warranties
This site, its information, and its goods ("products") are offered in the "presented form" and "as available." Gliimps Fashion USA, Inc. provides no explicit or implied guarantees about the site's operation or its information, content, or products. By using this website, you expressly acknowledge that doing so is at your own risk and free will, and that you alone are liable for any risks resulting. Without limiting the aforementioned, Gliimps Fashion USA, Inc. disclaims all warranties, whether expressed or implied, with regard to the data, content, and materials on the website, including without limitation any implied warranties of merchantability for a particular purpose, title, and non-infringement.
Limitations Of Liability
Gliimps Fashion USA Inc., its directors, members, employees, affiliates, or agents or any other party involved in creating, producing, or delivering our products shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, or damages for loss of profits, revenue, data, or use, incurred by the user or related party arising from use of our site, products and services, use or reliance on the information contained or accessed through our site or provided by Gliimps Fashion USA Inc related to our products and services including but not limited to any errors, omissions, deletions, defects, performance failures, viruses, delays in operation or transmission, theft, destruction or unauthorized access to AJS programs or services, whether in an action in contract or tort (including negligence), or any other legal theory. In cases where Diamond Chemistry has been advised of the possibility of such damages Gliimps Fashion USA Inc and its affiliates’ liability under no circumstance will be greater than the price you paid for the product or service that is the basis for the claim. Users are responsible to check local laws for any restrictions or limitations regarding the exclusions of implied warranties.
Indemnification
You agree to defend, indemnify, and hold harmless Gliimps Fashion USA, Inc., its independent contractors, service providers and consultants, and its parents, affiliates, and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, expenses and costs (including reasonable attorneys' fees and court costs) arising out of or relating to your breach of these Conditions or your access to or use of the Site.
Arbitration
These Conditions and your use of this Site are governed by Delaware law, excluding its conflict of law provisions.
Any action at law or in equity or any dispute, claim, or controversy arising out of or relating to these Conditions or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Site or purchases from the Site (collectively, "Claims") shall be resolved by binding arbitration, as described below, instead of in court, except that each party retains the right to bring an individual action in small claims court. You agree that arbitration must be individual and waive your ability to join or combine claims in arbitration or arbitrate as a representative or class member. You waive jury trial. This arbitration clause survives these Conditions and any other contract you make with the Company.
In event of a European cross-border dispute, visit ec.europa.eu/odr.
Severability
If any part of these Terms and Conditions are declared illegal, invalid, or unenforceable shall be severable, that part shall not affect the validity and enforceability of any other parts.